I have the SAME problem!! I have tried a million times but I dont think the guys in Airtel know too much about the I Phone. everytime I type airtelgprs.com my phones seems to hang!
any advice?
linosx
· 1 year ago
Anubhav, Putting in airtelgprs.com hangs your iPhone? Yikes! That's a problem but it doesn't sound like an Airtel problem. Have you tried a SIM (with GPRS) from Vodafone or someone else?
Let me know what happens. Pankaj
P.S. Last time I called, I let it slip that I was using an iPhone and the dude pulled up all the settings so it looks like they're supporting it now.
Pravin
· 1 year ago
hi, i have an apple i phone its a china made...can i use airtel live gprs on it............if yes plz give me the settings....mail me asap..i will be very gratefull...coz i am trying so hard to get it
linosx
· 1 year ago
Pravin, you might want to read the post above that tells you how to setup the iPhone with Airtel. Pankaj
Vivek
· 1 year ago
Hi All,
I'd appreciate if anybody can tell how to configure the settings on my Iphone using a Post Paid Airtel connection. I am in Noida. I have been reading various posts on the net on this but all in vain. My iphone is of the version 1.1.4 (4A102). My phone is showing that "E" symbol on the top left hand side but, none of the net services are working. And advice plz. Thanks.
Vivek, I advise you to read the post again. You are most likely facing the same problem I had with Airtel. They kept telling me that Mobile Office was active when, in fact, it wasn't. The "E" just means you can get to Airtel Live services (completely useless IMHO). Call them, yell at them, get frustrated, wait 4 hours, repeat until it works.
Now that they're selling the iPhone 3G, they will most likely support you when you tell them you have an iPhone. Also, you might want to consider upgrading to version 2.0 or 2.01 of the firmware. Lotsa little goodies in the upgrade and then you can run lots of great apps from the Apple iTunes App store. Pankaj
Sandeep
· 1 year ago
Hey Pankaj,
I have updated my new 3G online after I purchased it from Airtel. But yet, those guys at the help centre do not know how to get it working. 12118 is all bogus as my calls just don't do through.
They asked me to go to network settings and set the "edge" to "on"...but only, I have no "edge" tab!!! There is a VPN configuration tab, a enable 3G tab, and a wi-fi tab. Surprising, Airtel doesn't even know the menus of the 3G!!!
Any idea on how to set up mine for Airtel services.
Regards, Sandeep
linosx
· 1 year ago
Hi Sandeep,
The incompetence of the "customer service" reps knows no bounds. The EDGE menu used to exist on the older 1.1.4 and lower firmware. The 2.0 firmware doesn't allow a place to change EDGE settings.
Ok, a few things,
1) Make sure you synch your iPhone up with iTunes. I believe iTunes will update your handset with the settings required for your carrier. This is something that may or may not happen. It's possible your settings were updated before the phone shipped from the manufacturer. Still, synching with your computer frequently is a good idea. 2) Once you sync and the settings are updated, turn the off and then back on and see if you can connect via EDGE. 3) If you still can't connect, pick up the phone, and tell Airtel that the iPhone service is not active. They need to activate it on their end. I believe this is most likely the problem. They haven't fully activated the iPhone EDGE service on your account. However, I could be wrong.
If this still fails, you can try a few things:
1) yell and scream at the customer service reps to speak to a manager, then yell at the manager, then send a letter and email to the nodal officer for your region and yell at them 2) Go to an Airtel store, force them to exchange the iPhone for a brand new one and have them get it working before you walk out of the store 3) Call Apple and complain, though, I believe they will refer you back to Airtel.
Let us know how it goes. I thought that Apple would have made sure Airtel and Vodafone got their act together with the 3G being sold directly by them.
Cheers, Pankaj
Akash
· 1 year ago
Is GPRS available on iDEA?...ive got an unlocked i phone 3g
Avi
· 11 months ago
Same frigging issue here. Bought a box packed white iPhone from a local dealer, Rs.39'900 who activated it using a local Airtel cell number (he's not dumb). Been 3 days since my new number is active, still no GPRS. I'm gonna kill the next service rep who tells me give it 4 more hours, iTunes won't update carrier settings (although it did the first time I synced and upgraded firmware to 1.2). Pain in the ass,
linosx
· 11 months ago
I feel your pain. I really really do. Just be patient and nag the hell out of them. When they finally get it right, it's worth the pain.
Karan
· 9 months ago
Hi folks , Have you got GPRS on your iphone now?
I am facing the same issue (ie non-activation of GPRS - its nearly 1 week of constant visits to the Airtel srvice center, calls to 12500 etc). They tell me every single time that it will be activated within 3 hours and nothing gets done.
What the hell is the problem? Why cant they say upfront how long it is going to take? I hope at least one of you finally got GPRS from Airtel, please give us your update and pointers/tips etc.
Thanks!!
Karan
· 8 months ago
OK, I finally got GPRS on my 3G iphone. Took 10 days of constant badgering. The reason given for the delay -- servers were being upgraded.
I am being billed on a per KB usage basis, now I am trying to get the free data plan promised by Airtel: http://www.airtel.in/iphone3g/iphonedataplan.html [Free 500 MB of data download/Month for 12 months. Charges after free usage are Re. 0.30 / 50 KB.]
Lets see how it goes....
kaif
· 10 months ago
o Hello mam or sir i want to be aa gprs setting in my moble is iphone the setting is not support
linosx
· 3 months ago
Your best bet is to read the post and contact Airtel as described.
gardz
· 5 months ago
hi,
how to configure the MMS and GPRS on my iphone 3g? i've been trying it for several times but still i cant use the GPRS and MMS..
please advise what to do..thanks.
linosx
· 3 months ago
You should update to iPhone 3.0 and after you've done that you can follow the instructions at http://bit.ly/7Sl9C to update the tethering, gprs, and mms settings. Make sure the service is enabled by Airtel as described in the post.
All Comments
any advice?
Putting in airtelgprs.com hangs your iPhone? Yikes! That's a problem but it doesn't sound like an Airtel problem. Have you tried a SIM (with GPRS) from Vodafone or someone else?
Let me know what happens.
Pankaj
P.S. Last time I called, I let it slip that I was using an iPhone and the dude pulled up all the settings so it looks like they're supporting it now.
you might want to read the post above that tells you how to setup the iPhone with Airtel.
Pankaj
I'd appreciate if anybody can tell how to configure the settings on my Iphone using a Post Paid Airtel connection. I am in Noida.
I have been reading various posts on the net on this but all in vain.
My iphone is of the version 1.1.4 (4A102). My phone is showing that "E" symbol on the top left hand side but, none of the net services are working. And advice plz.
Thanks.
Regards,
Vivek
mail.sahni@gmail.com
(m) +919717558555.
I advise you to read the post again. You are most likely facing the
same problem I had with Airtel. They kept telling me that Mobile
Office was active when, in fact, it wasn't. The "E" just means you
can get to Airtel Live services (completely useless IMHO). Call them,
yell at them, get frustrated, wait 4 hours, repeat until it works.
Now that they're selling the iPhone 3G, they will most likely support
you when you tell them you have an iPhone. Also, you might want to
consider upgrading to version 2.0 or 2.01 of the firmware. Lotsa
little goodies in the upgrade and then you can run lots of great apps
from the Apple iTunes App store.
Pankaj
I have updated my new 3G online after I purchased it from Airtel. But yet, those guys at the help centre do not know how to get it working. 12118 is all bogus as my calls just don't do through.
They asked me to go to network settings and set the "edge" to "on"...but only, I have no "edge" tab!!! There is a VPN configuration tab, a enable 3G tab, and a wi-fi tab. Surprising, Airtel doesn't even know the menus of the 3G!!!
Any idea on how to set up mine for Airtel services.
Regards,
Sandeep
The incompetence of the "customer service" reps knows no bounds. The
EDGE menu used to exist on the older 1.1.4 and lower firmware. The
2.0 firmware doesn't allow a place to change EDGE settings.
Ok, a few things,
1) Make sure you synch your iPhone up with iTunes. I believe iTunes
will update your handset with the settings required for your carrier.
This is something that may or may not happen. It's possible your
settings were updated before the phone shipped from the manufacturer.
Still, synching with your computer frequently is a good idea.
2) Once you sync and the settings are updated, turn the off and then
back on and see if you can connect via EDGE.
3) If you still can't connect, pick up the phone, and tell Airtel that
the iPhone service is not active. They need to activate it on their
end. I believe this is most likely the problem. They haven't fully
activated the iPhone EDGE service on your account. However, I could
be wrong.
If this still fails, you can try a few things:
1) yell and scream at the customer service reps to speak to a manager,
then yell at the manager, then send a letter and email to the nodal
officer for your region and yell at them
2) Go to an Airtel store, force them to exchange the iPhone for a
brand new one and have them get it working before you walk out of the
store
3) Call Apple and complain, though, I believe they will refer you back
to Airtel.
Let us know how it goes. I thought that Apple would have made sure
Airtel and Vodafone got their act together with the 3G being sold
directly by them.
Cheers,
Pankaj
Have you got GPRS on your iphone now?
I am facing the same issue (ie non-activation of GPRS - its nearly 1 week of constant visits to the Airtel srvice center, calls to 12500 etc). They tell me every single time that it will be activated within 3 hours and nothing gets done.
What the hell is the problem? Why cant they say upfront how long it is going to take? I hope at least one of you finally got GPRS from Airtel, please give us your update and pointers/tips etc.
Thanks!!
I am being billed on a per KB usage basis, now I am trying to get the free data plan promised by Airtel:
http://www.airtel.in/iphone3g/iphonedataplan.html
[Free 500 MB of data download/Month for 12 months. Charges after free usage are Re. 0.30 / 50 KB.]
Lets see how it goes....
how to configure the MMS and GPRS on my iphone 3g?
i've been trying it for several times but still i cant use the GPRS and MMS..
please advise what to do..thanks.